Postal questionnaire and postal surveys.

Postal surveys are a safe and advantageous method of collection in surveys with a large target group and a wide selection. To obtain a reliable result, it is crucial that the design of the questionnaire...

Send out event invitations and start registration via SMS.

In today's stressed society and with laws such as GDPR, it creates additional problems for how to handle email addresses and to some extent you cannot use emails at all without sending them straight...

How to automatize collecting of customer feedback in any food establishment?

Time is priceless, especially the time of serving people or getting their attention. It’s not always easy and appropriate to distract them from spending good time and ask to share their email or phone...

Create a survey via SMS and send it to any recipient in the world at a fixed price.

We at Pocket Response have developed an SMS survey program that can send surveys all over the world via SMS. By having direct connections to SMS suppliers, we can give you as a customer a low price whether...

Follow up each delivery via SMS survey or E-mail survey with Delivery Evaluator.

Every delivery is always just as important, that the product arrives quickly is now one of the most important parts when asking consumers. Receiving a sms or e-mail questionnaire is not always what you...

Follow up service matters with SMS questionnaires through our survey tool.

All service issues happening every day can be always followed up at a low cost with Pocket Response survey tool. Using a tool that automatically sends out an SMS and then follows up an SMS questionnaire...

Convert your free trial users to paid customers, identify the causes of the account terminations and work on them.

There is no need to stop your marketing activities, when the trial period of your SaaS users is over or your paid users cancel the subscription to the service. The situation is the opposite! You have a...

3 ways of increasing the work effectiveness in clinics and healthcare centers with help of surveys.

Today surveys are an integral part of the business world. Customer surveys, employee surveys, market researches, project follow-ups, NPS, feedback systems; there are dozens of ways how businesses gather...

Here's how to avoid making the most common mistakes, when sending NPS surveys.

Here at Examinare we create Net Promoter Score measurements, also called NPS surveys for customers, who measure customer experience and identify challenges. NPS is a short survey, that is normally sent...

How to measure customer satisfaction in pizzerias

Italian cuisine is popular all over the world, so no wonder that pizza has become an integral part of the restaurant culture. However, widespread popularity also means high competition and, in such circumstances,...

Trade show/Conference follow-ups by SMS.

First of all, you need to make sure, that you have a versatile, flexible and powerful SMS marketing tool for using at your trade show or conference. This is where Pocket Response comes in. Pocket Response...

Unique offer to Real Estate Companies: Housing survey at fixed prices.

We at Examinare have been working for a long time to make surveys and knowledge about them available to all industries. In the current situation, it is not easy to manage the conducting of surveys for...

Optimal ways to collect customer feedback in Fast Food Restaurants

Today customer feedback is a vital part of marketing activities in the fast food restaurant trade. Valuable insights received from the real clients and describing the current establishment’s situation...

Measure the effectiveness of your training courses and find out how you can improve them with Class Evaluator.

Assess the success of your training sessions, analyze the participant reactions, enhance the course content and track your progress over time. Class Evaluator will let you control the progress of your...

Customer Satisfaction Surveys of Airline Services Automatically.

Attentiveness to customer needs is what differs successful company from the mediocre one. Show your customers that you really care about their comfort and positive experience without any major changes...

Follow-up cancellations of your streaming services via SMS surveys and E-mail surveys.

When the customer cancels his subscription to your streaming service, it is very important for your company to know the reason of the cancellation. Was the service corresponding to the customer's expectations?...

Maintain high school level and gain academic insights with education surveys.

Receive honest feedback about the teaching sessions, build a positive classroom climate, find out your students learning preferences and needs. Class Evaluator will help you maintain your school’s continuous...

Track online orders and act on customer satisfaction surveys.

Ensure consistently high standard of work in your ecommerce store with Delivery Evaluator. Track the satisfaction of your customers with your customer service, delivery service quality, speed of work,...

Automatic Follow-up messages with Pocket Response.

If a customer has recently visited your business, you may wish to follow-up or check in with him after the booking. Perhaps, you have some specific information, which you'd like to send him (like after-care...

Measure Customer Satisfaction and grow the popularity of your coffee shop with Food Evaluator.

Grow your food business with our quick and easy customer satisfaction survey solution. Compare the perception of your new menus with older ones, evaluate the staff service and overall atmosphere, eliminate...

How to improve patient satisfaction and maintain service-excellence in Medical Centers.

There is no market of any kind, which has been staying constant for years and even months. The same statement is true for the medical field. Today’s patients have plenty of choices for their care. New...

Net Promoter Score (NPS) by SMS. Use Pocket Response.

Net Promoter Score is a proven way to understand customer loyalty with one ultimate question. Now you can reach your customers directly with mobile Net Promoter Score surveys via text messaging. Pocket...

How to use Delivery Evaluator and Customer Satisfaction Surveys for your Construction Materials Market.

A construction materials market is a perfect example of a business that serves a lot of customers every day. Even if there is a lot of purchases being made every day, that is not a reason to refrain from...

How to use Customer Satisfaction Surveys and Delivery Evaluator to follow the quality of Grocery deliveries.

Grocery to your home services or as it can be called, grocery deliveries is one of the fastest growing industries in the world. More and more customers are finding the convenience of the service of getting...