Restaurant Surveys made Automatic and Professional.

Security

Food Evaluator is hosted inside Examinare framework, that is working according to the highest security standards for more than a decade already. 

Hosting is being done mainly on the servers in Europe, but there is also a possibility to store data in USA, Russia or Singapore/Asia.

GDPR Compatible

With all of our new customers we sign a “Personal Data Assistant Agreement”. 

Thereby, all the information, which is stored inside your Food Evaluator account is handled and processed strictly in accordance with the guidelines of GDPR.

Multilingual functionality

Food Evaluator already handles more than 35 languages and new ones are always added whenever our clients need it. Sending surveys in the native languages of the customers is able to increase the response rate and shows people that you respect their personality.

CSAT (Customer Satisfaction Score) Included

CSAT presented as a score between 1 and 5 lets to understand the overall work quality from the first sight at the results page. Thus, the manager and the authorized team members will be able to check and control every team’s role (waiters, kitchen, administration, cleaning service etc.) in the overall establishment’s success.

Full-value survey tool account is also included.

Customer surveys are an important part of any marketing activities. However, if you wish to control your employee satisfaction or, for example, test the new menu perception before its presentation to the public, Examinare Survey Tool, which is included into all Food Evaluator accounts, is at your service.

Survey Invites sending by Email or SMS.

You can choose the preferable communication channel for contacting your customers or use them both simultaneously. The risk of double answers is excluded, because Food Evaluator automatically deactivates the parallel link after receiving respondent’s answers.

Quick and simple Registration Form.

We designed the customer Registration form in a way, that its filling takes not more than 20 seconds. Thereby your working process won’t be supplemented with any significant time. Any subsequent reminders will be automatized.

Integration into your administration program and survey automation.

Food Evaluator can be fully integrated into your administration system. If you choose this option, we will undertake its implementation for you. This way surveys can be automatically connected to the made orders and the survey sending process will be organized without any staff involvement.

Data analysis in real time and result report generation.

All the results coming into Food Evaluator are being analyzed on the go and are instantly displayed inside the dashboard. You can filter them by date, staff shift etc. or read the individual responses. The daily reports can be delivered to you by e-mail or our Gadgets app.