Stay Evaluator ya Examinare

Programu Usimamizi wa Sifa mtandaoni kwa Hoteli na Tafiti za Wageni Zilizochaguliwa.

Pamoja na wenye hoteli za Stay Evaluator wanajua wageni wao wanafikiria nini na hufanya mali yao iwe bora na yenye faida zaidi. Pamoja na Programu yetu ya Usimamizi wa Sifa mtandaoni sio tu hatukusanyi maoni ya wageni tu lakini pia tunatuma tafiti za wageni zilizofanywa na wataalamu wa kweli wa utafiti. Hatutumii templeti za uchunguzi, tunatumia maarifa ya kibinadamu yaliyokusanywa kutoka kwa uzoefu wa zaidi ya miaka 20 na maoni ya wageni. 


How does it work?

Your hotel staff gets a personalized page with a Reception Form, where they put guest’s name and email/phone number. After one button click the system sends survey invites to your customers or plans a sendout according to your settings. The whole process takes between 5 and 15 seconds per guest.

What results do you get?

After the survey has been finished by your guest, the received answers are automatically analyzed in real time. You can always check them inside Stay Evaluator, sort the results by date, room, service and other background data. Depending on the type of question you choose, the charts are formed and Customer Satisfaction Score is calculated.

Comments on various hotel services are displayed in a separate section. There you are presented with a user-friendly feedback overview and may also use the chosen results as testimonials for your website.

Communication with the clients is organized via SMS or email.

You may choose a preferable way of contacting your guests or use both. SMS has an added small cost, while email communication is totally free of charge.

If you use both SMS and email, the system is protected from double answers. When your customer answers on the phone, the email link automatically expires.

How is the setup process organized?

Depending on your needs, services and administration program, Stay Evaluator can be implemented as a separate web page or integrated into your system.

In the first case, your staff gets a unique page with a Reception Form, where they put guest data and schedule the surveys. You, as a manager, have a separate entrance into the system for checking results, statistics and reading feedback.

In the second case, our developers create a unique integration for your system, which catches the check-out guests and automatically plans survey sendouts according to the made settings.

Sababu za msingi za kutumia Stay Evaluator.


Papo hapo Uchambuzi wa wakati halisi na ripoti za kiotomatiki.

Baada ya kujibiwa na mgeni wako, basi unaweza kuchambua matokeo kwa kuingia na kuyapanga kwa kukaa tarehe, chumba, huduma na data zingine za usuli. Tunaweza pia kutoa matokeo yako kwa barua-pepe, dashibodi au programu yetu ya Vifaa.

Maarifa kutoka kwa wageni halisi.

Unapotegemea hakiki za mtandaoni, unafanya kosa kubwa. Maoni inaweza kuwa bandia, na imewekwa hapo na washindani wako ili upoteze mwelekeo. Unapotumia Stay Evaluator, unahakikisha umakini wako ni mkali katika kutatua shida halisi kwa wateja wako. Unapofanya kazi kwa njia inayolenga wageni, utashinda zaidi na kuvutia wageni wapya. 

Tunahakikisha kuwa uchunguzi wa wageni unakuonyesha matokeo halisi kutoka kwa wateja halisi na Stay Evaluator. 

Usalama

Tunahifadhi Stay Evaluator ndani ya mfumo wa Examinare , tuna viwango vya juu vya usalama, kuliko hifadhi ya kawaida ya wavuti. 

Hifadhi hufanyika haswa Ulaya, lakini kwa uwezekano wa kuhifadhi data huko USA, Urusi na Singapore / Asia. 

GDPR Sambamba.

Unapokuwa mteja wetu, tunasaini Mkataba wa Msaidizi wa Takwimu Binafsi" na data zote zilizohifadhiwa kwenye akaunti yako na zinashughulikiwa kulingana na miongozo ya GDPR.

Tunatafsiri kwa zaidi ya lugha 35.

Suluhisho letu linashughulikia lugha zaidi ya 35 na lugha zingine zinaweza kuongezwa wakati wowote. Waulize wateja wako kwa lugha yao wenyewe na upate maoni ya kweli ambayo yatakusaidia kulenga wateja wako vizuri.

CSAT (Alama ya Kuridhika kwa Wateja) Imejumuishwa.

Tunaamini CSAT (Alama ya Kuridhika kwa Wateja) iliyowasilishwa kama kati ya 1 na 5 pamoja na utafiti uliojengwa vizuri itasaidia timu yako kusoma na kuwasiliana kulingana na matokeo. Kwa hivyo, washiriki wote wa timu wataweza kuelewa jukumu lao kwenye picha kubwa.

Tunasaidia na mahitaji yako yote ya Utafiti.

Je! Unahitaji kufanya tafiti zingine kama Utafiti wa Kuridhika kwa Wafanyikazi au Tathmini ya 360 ya mameneja wako mpya? Basi Stay Evaluator itakusaidia. Zana yako ya akaunti yautafiti wa Examinare ni pamoja katika mkataba wako.

Mialiko ya Utafiti kwa SMS na Barua pepe.

Huduma yetu hutuma mialiko ya uchunguzi kwa SMS na barua pepe. Ikiwa mteja wako anajibu kwenye simu, basi kiunga cha uchunguzi wa barua pepe kitakwisha kiotomatiki. Hakuna hatari ya majibu mara mbili.

Fomu ya Mapokezi.

Na Fomu yetu ya Mapokezi wafanyikazi wako wa mapokezi wanaweza kuanza mchakato wa kutuma mialiko ya uchunguzi. Mchakato huchukua kati ya sekunde 5 na 15 kwa malipo ya mgeni. Mfumo wetu utatuma vikumbusho vya uchunguzi mara kwa mara. 

Inaweza pia kuunganishwa na kufanywa moja kwa moja.

Ikiwa una mpango wa kisasa wa usimamizi wa hoteli, tayari kunaweza kuwa na ujumuishaji uliofanywa. Ikiwa sivyo, basi tutafanya ujumuishaji unaohitajika, ikiwa inawezekana. Usijali, iko juu yetu!


Stay Evaluator
550 USD
First month included, after 150 USD / per month.
  • Automatic Survey Invites
  • Questionnaire in 2 languages included
  • Advanced Reporting
  • Fully featured, no upgrades!
  • Questionnaire Created by Examinare Team
  • Dedicated Support Contact

Start your Stay Evaluator Experience

You can now start your experience with Stay Evaluator directly online. After the first payment that includes setup and first month of usage the following will happen:

1. We contact you for the first meeting out of 2.
2. We create your questionnaire.
3. You approve the questionnaire or we make adjustments.
4. Setup
5. Startup meeting, your business is ready to go!

Hatutumii templeti.

Kwa upande wa huduma yako mtaalamu wa kweli ataunda Maswali yako ya Utafiti, Mialiko na Ubunifu. Unachohitaji kufanya ni kutuambia juu ya malengo na changamoto zako, ili tuweze kufanya Stay Evaluator kuwa bora zaidi kukusaidia kufikia malengo.
Tuna mchakato ulioboreshwa, ambapo wataalamu wa kweli wanakuhoji na kuunda uchunguzi wa wageni kulingana na mahali ulipo sasa na nini unataka kufikia na biashara yako. Mahojiano na data yote kutoka kwake inashughulikiwa chini ya Miongozo madhubuti ya Kutokufunua na NDA imesainiwa kati yetu na wewe.
Hatutumii templeti za hoteli moja kwa hoteli nyingine katika mfumo wetu. Hoteli zote zinaweza kuonekana sawa, lakini sivyo ilivyo kwetu.


Inaaminika Ulimwenguni Pote

Stay Evaluator - Habari

A hotel Customer Satisfaction Survey in 15 seconds, how is it possible? Stay Evaluator, more than just a Hotel Questionnaire.

Let´s face it. You as a hotelier do not have time to create surveys. However, what if you as an organization could spend less than 15 seconds to send out, read and get information about what your guests...

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SMS invites are now available at unbeatable prices.

With the newest upgrade of Stay Evaluator, we now support sending out the Survey Forms by SMS to your guests. With sending by SMS you can get over 12% more votes comparing to E-mail invites only. When...

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Automated E-mail importing of lists is available in Stay Evaluator. Save even more time.

Since the launch of Stay Evaluator product we have had a powerful checkout form. Even though the form takes very little time to fill out, we still thought it could be easier for larger hotels that have...

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