Delivery Evaluator ya Examinare

Delivery Evaluator ya Examinare husaidia kutathmini utendaji katika biashara ya mtandaoni, utoaji na ununuzi wa wakati mmoja.

Pamoja na Delivery Evaluator, wamiliki wa biashara wanapata zana za kudhibiti kuridhika kwa wateja wao na maagizo yaliyopokelewa, utoaji wao na kazi ya jumla ya kampuni. 


Pricing

How does it work?

Delivery Evaluator connects to your website or ecommerce and catches the fulfilled orders. Then it sends follow up questionnaires to your customers by SMS or E-mail.

Alternatively, you can simply upload your client base into Delivery Evaluator and manually send survey invites at any time.

What results do you get?

All the received answers are automatically analyzed in real time. Depending on the type of question you choose, the charts are formed and the performance mark is calculated.

Comments are displayed in a separate section. There you are presented with a user-friendly feedback overview and may also use the chosen results as testimonials for your website.

Communication with clients is organised via SMS or email.

You may choose a preferable way of contacting your clients, depending on the type and organisation of your business. SMS has an added small cost, while email communication is totally free of charge.

How is the setup process organised?

Depending on your needs and your type of business, Delivery Evaluator can be connected to your website or be used as a separate solution for following up on your customer satisfaction.

In first case, the system automatically catches the fulfilled orders and sends surveys to the clients in a set time. In second case, you upload your customer data into the system, check the desired recipients and they will get the survey invites in a set time or immediately.

Sababu za msingi za kutumia Delivery Evaluator.


Uendeshaji

Mtaalam wa Uwasilishaji hufanya kazi katika hali ya kiatomati kabisa. Hakuna haja ya kufuatilia manunuzi ya wateja, angalia ambao tayari umepokea uchunguzi tuma mialiko na kuwakumbusha. Mara baada ya kusanidiwa mfumo hufanya kazi peke yake kulingana na mipangilio yako na unaweza kuzingatia kuangalia maoni yaliyopokelewa.

Ujumuishaji

Kuna majukwaa mengi ya biashara ya mtandao na mifumo sisi tayari tuna ushirikiano nao: Magento , Shopify , PrestaShop , WooCommerce nk Kama kampuni yako inatumia mfumo zisizo za kawaida sisi tutatafuta njia za kuunganisha Delivery Evaluator katika utiririshaji wa kazi wako wa kila siku.

Pamoja na CSAT (Alama ya Kuridhika kwa Wateja)

Dashibodi ya Delivery Evaluator ina CSAT, faharisi maalum iliyowasilishwa kwa alama kutoka 1 hadi 5, ambayo imehesabiwa kiatomati kwa kila uwanja wa kazi yako na kwa njia rahisi inaonyesha jinsi wateja hutathmini huduma zako. Inatoa muhtasari wa haraka na inaonyesha ushawishi wa washiriki wa timu tofauti na idara kwenye matokeo ya jumla.

Kutuma Utafiti kwa njia za kawaida za mawasiliano.

Delivery Evaluator inaweza kuwekwa kuwasiliana na wateja wako kupitia barua pepe, SMS au zote mbili. Ni juu yako kuchagua. Wakati huo huo, ikiwa unatumia njia zote mbili, majibu ya nakala kutoka kwa watu hao hao hayawezekani, kwa sababu mara tu mteja anapojibu utafiti, mfumo unaashiria kiunga kinachofanana kuwa haifanyi kazi.

Usalama

Delivery Evaluator imehifadhiwa katika mfumo wa Examinare , ambayo inafanya kazi kulingana na viwango vya juu kabisa vya usalama na sio kuathiri ubora wa upatikanaji, kama sehemu kuu ya hosteli za wavuti za kawaida . 

Uhifadhii wetu unafanyika Ulaya, lakini kwa uwezekano wa kuhifadhi data huko USA, Urusi au Singapore / Asia kwa ombi lako.

GDPR Sambamba

Tunasaini " Mkataba wa Msaidizi wa Takwimu za kibinafsi" na wateja wetu wote. Hii ndio sababu unaweza kuwa na hakika kabisa, kwamba data zote muhimu katika akaunti yako zinashughulikiwa kabisa kulingana na miongozo ya GDPR.

Zaidi ya lugha 35 zinapatikana

Mtoaji wa Uwasilishaji kwa hiari hufanya kazi na lugha 35 tayari na zile mpya zinaweza kuongezwa ikiwa unahitaji. Wasiliana moja kwa moja na wateja katika lugha yao ya asili, kukusanya majibu zaidi na uonyeshe mwelekeo wako mzuri wa mteja!

Zana ya uchunguzi wa kitaalam kwa tafiti zingine za kina kama bonasi

Pamoja na akaunti ya Delivery Evaluator unapata ufikiaji wa zana za utafiti za Examinare, mtaalamu wa programu kwa ajili ya tafiti ya utata wowote. Inakupa ufikiaji wa kufanya Utafiti wa Kuridhika kwa Wafanyikazi, tafiti za uuzaji, tathmini ya wavuti na mengi zaidi. Akaunti ya kujitolea ya Examinare imejumuishwa kwenye mkataba wako kwa chaguo-msingi.

Uchambuzi wa moja kwa moja na ripoti za kawaida

Majibu na data zote zinazoingia kwenye Delivery Evaluator zinachambuliwa kwa wakati halisi na kuonyeshwa kwenye dashibodi yako. Mfumo hutoa uwezo wa upangaji tajiri na uchujaji, ukaguzi wa majibu ya mtu binafsi na kitoa cha ripoti ya kawaida. Ripoti za kila siku za moja kwa moja zinaweza kutolewa kwako kwa barua-pepe.

Dhibiti kazi yako ya biashara na ukadiriaji wa wateja wako.

Angalia upya urafiki wa mtumiaji wa wavuti yako, urahisi wa kuagiza na upatikanaji wa chaguzi za malipo, wakati wa kuandaa na ubora wa uwasilishaji. Watu ni tofauti na vivyo hivyo matakwa na mahitaji yao. Hautawahi kujua nini kilikuwa kibaya, ikiwa hautauliza juu yake.

Ushirikiano wa Watoaji wa Malipo.

Pata maelezo zaidi juu ya chaguzi zako za malipo. Je! Unakosa chaguo lolote ambalo linahitajika sana? Je! Kuna shida yoyote ndani ya mfumo ambao haujui kabisa?

Tuna uhusiano wa moja kwa moja kamili kwa:

- Stripe

- iZettle

Ushirikiano wa soko la mtandao.

Kuna majukwaa mengi ya soko la mtandao na mifumo inapatikana. Pia tuna uhusiano wa moja kwa moja kwa majukwaa yafuatayo ya soko la mtandao ambayo ni otomatiki kabisa na yanaweza kuanza kufanya kazi mara tu akaunti yako inapowekwa


Delivery Evaluator
550 USD
First month included, after 100 USD / per month.
  • Automatic Survey Invites
  • Advanced Reporting
  • Fully featured, no upgrades!
  • Questionnaire Created by Examinare Team
  • Dedicated Support Contact

Start your Delivery Evaluator Experience

You can now start your experience with Delivery Evaluator directly online. After the first payment that includes setup and first month of usage the following will happen:

1. We contact you for the first meeting out of 2.
2. We create your questionnaire.
3. You approve the questionnaire or we make adjustments.
4. Setup
5. Startup meeting, your business is ready to go!


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