Customer Surveys for Clinics made Automatic and Secure.

Examinare Clinic Evaluator helps clinics to improve their communication with patients and increase work effectiveness.

With Clinic Evaluator managers have the ability to control patient satisfaction and the quality of provided services.

Our customers are Private Clinics, Dental Clinics, Veterinary Clinics, Chiropractic Clinics and other types of clinics.

Minimize rumors about your business.
Your patients get the ability to share their point of view and express dissatisfaction directly to you, instead of posting negative information on the internet. It’s a well-known fact that a lot easier is to turn negative customer into your loyal fan than to acquire a new one.
Track individual staff performance.
With our unique system you can track your staff performance by listening to the customer. Every time a recipient is registered in Clinic Evaluator, he is connected to the staff working with the patient. Therefore, when the customer answers the questions, it will reflect the politeness and the quality of service for all the staff that has been involved in the treating process.
Professional, individually constructed surveys.
We do not use any templates, with Clinic Evaluator a certified survey professional will create for you the survey questions, text of the invite message and adjust the design according to the corporate style of your clinic. Just tell us about your goals and challenges and we will set Clinic Evaluator according to them.

Core Reasons to use Clinic Evaluator.


Security

We host Clinic Evaluator inside Examinare framework, which works according to a much higher security standards than a major part of standard web hosting. 

Hosting is being held mainly in Europe, but with the possibility to store data in the USA, Russia or Singapore/Asia, if you need it.

GDPR Compatible

With all of our new customers we sign a “Personal Data Assistant Agreement”. Thus, all the information, which is stored inside your account is handled according to the guidelines of GDPR.

Multilingual functionality

As of today, our solution already handles over 35 languages and this list can always be extended by your request. Automatically send the surveys in the native language of your patients and become closer to them, thus receiving more honest and relevant feedback.

Built-in VAS-scale (Visual Analogue Scale)

VAS-scale is a unique feature of Clinic Evaluator. It is a self-report measure consisting of 10 bullet points, each representing one extreme of the intensity of pain. The respondent indicates the present pain level, which can later be compared with one after the medical treatment at your clinic.

Professional survey tool for your research needs

No matter what kind of the research are you going to make: healthcare evaluation, business processes assessment, health insurance or loyalty survey, Clinic Evaluator is your one and only key to the world of feedback. Dedicated Examinare Survey Tool account is included into your contract


Survey Invites by SMS, E-mail or Tablet.

Our service sends survey invites by SMS and e-mail. If your customer answers on the phone, then the e-mail survey link will be automatically expired. No risk for double answers. Additionally, you can activate “Answer in device” option and gather patient feedback on the tablet directly in your clinic.

Easy and quick to use Reception Form.

Due to the specially designed Reception Form of Clinic Evaluator, your administration staff can register the patient for survey delivered in the blink of an eye. The described process takes not more than 15 seconds.

Integration and automation

We work with clinics of various sizes and types, so with high possibility we already have an integration of Clinic Evaluator functionality into your system or can make a new one, if you need it. 

Also, the survey sending flow can be automated according to your needs, as well as the reminders.

Real-time analysis and custom report generation.

After the patient answers your questions, Clinic Evaluator instantly analyses the received data and displays it inside your account. You can sort the results by date, staff, language etc. or review the individual responses in details. The daily reports can be delivered to you by e-mail.


Clinic Evaluator
500 EURO
First month included, after 100 USD / per month.
  • Automatic Survey Invites
  • Maintains Patient Discretion
  • Advanced Reporting
  • Fully featured, no upgrades!
  • Questionnaire Created by Examinare Team
  • Dedicated Support Contact

Start your Clinic Evaluator Experience

You can now start your experience with Clinic Evaluator directly online. After the first payment that includes setup and first month of usage the following will happen:

1. We contact you for the first meeting out of 2.
2. We create your questionnaire.
3. You approve the questionnaire or we make adjustments.
4. Setup
5. Startup meeting, your business is ready to go!

Trusted Worldwide

Clinic Evaluator - News

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