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EXAMINARE BUSINESS SOLUTIONS

  • Measuring Customer Satisfaction and Service Quality
  • Promoting Employee Satisfaction and Working Effectiveness
  • Learning Market Needs and Demands
  • Website Surveys and Visitors Feedback
  • Public Opinion Polls
  • Individual Solutions For Various Business Types

CUSTOMER SATISFACTION SURVEYS

With almost 10 year experience of close work with client-oriented companies, we are really excited to develop a unique solution for you, which will regularly provide your business with valuable data, such as:

  • measuring customer experience of dealing with your company;
  • determination of customer’s desires, that will bring the projected income for your company;
  • what is a good service from your customer’s point of view and what is your service lacking in satisfying their needs;
  • how to improve your work in practice: where to start and how to continue;
  • what steps should you undertake to make price unimportant to the customers due to a good service.
and much more >  GET A QUOTE

EMPLOYEE SATISFACTION SURVEYS

Satisfied employees lead to increased productivity, higher profits and good reputation of your business. If you wish to control the involvement and motivation of your employees, we are happy to help you organize the proper types of surveys, which will give you the following benefits:

  • highlighting opportunities and threats, which company is facing in the short term;
  • timely addressing employee needs, resources or tools, so that they will be more productive and proud of their work;
  • increasing of employee involvement through gathering and systematizing their ideas and opinions on different aspects of working process. Ground for continuous changes and forming of company’s initiatives;
  • information on how successful workers wish to be rewarded, status of their attitude and comments to existing bonus programs;
  • showing your employees that you care;
  • information for future policies and strategies
and much more >  GET A QUOTE

MARKET RESEARCH

If you want to start your business, open new markets for it or constantly develop strong sales strategies, you ought to conduct market research. We deal with with this service for various types of businesses since 2006. In addition to identifying your ideal customers, exploring new opportunities for your products on the market and increasing your sales, our market research professionals will provide you with following data:

  • level of demand for your product/service;
  • desired look, taste, functionality of your product;
  • portrait of your potential consumer (age, gender, profession, income);
  • best effective price for your product/service;
  • advantages and disadvantages of competitor propositions on the market;
  • possible reactions of consumers on planned changes of look, price or properties of your products;
  • projected volume of sales
and much more >  GET A QUOTE

TURNKEY SOLUTIONS

We are absolutely sure that we can find a feedback solution, which will satisfy your demands. However, if you feel that general approach is not quite what you need at the moment, we are happy to provide you with individual solutions. They are developed for specific business areas considering all possible features and conditions, so that you can be sure your company gets the desired data in its entirety. We offer:

  • Hotel Customer Satisfaction Dashboard;
  • Restaurant Customer Satisfaction Dashboard;
  • Bank Industry Customer Satisfaction Dashboard;
  • Delivery Feedback System;
  • Development of individual feedback solutions
and much more >  GET A QUOTE

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