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What is churn rate? The Whycancel team answers.

Today churn rate has become a popular expression, before most call-centers and telemarketing was using it more than the average companies. With all the reaction of Covid-19 and when more and more companies...

Convert your free trial users to paid customers, identify the causes of the account terminations and work on them.

There is no need to stop your marketing activities, when the trial period of your SaaS users is over or your paid users cancel the subscription to the service. The situation is the opposite! You have a...

Follow-up cancellations of your streaming services via SMS surveys and E-mail surveys.

When the customer cancels his subscription to your streaming service, it is very important for your company to know the reason of the cancellation. Was the service corresponding to the customer's expectations?...

Follow up the cancellations of daily newspapers via SMS surveys and E-mail surveys.

Find out how to reduce the number of lost subscribers, keep the existing ones and identify ways to attract new readers to your magazine or newspaper with Why Cancel. Set it once and use it daily. You can't...

Follow up cancellations of broadband connections via SMS surveys and E-mail surveys.

Termination of broadband connections is nothing new. However, some of them are based on poorly experienced customer service, low quality of connection etc. How many of your cancellations happen, because...

Follow-up the termination of insurance contracts via SMS surveys and E-mail surveys.

Terminations of contracts are always a big loss for all insurance companies. It means lost revenue and missed sales, lost future referrals, distraction and demoralization of internal staff, a blow to the...

Follow-up the terminations of gym membership via SMS surveys and E-mail surveys.

Dismissals of gym memberships take place every day. However, some of them are based on lack of use; there are also some people, who cancel membership every summer season. How many of your layoffs happen,...

Follow-up of termination of electricity agreements via SMS surveys and E-mail surveys.

Cancellations of electricity contracts take place every day. However, some of them are based on relocation, some of the electricity agreement cancellations occur, because customer find a lower price....

Track cancellations in a SaaS Business.

Why Cancel not only tracks newsletter unsubscriptions. It is also a perfect tool for tracking cancellations in your SaaS platform. When a customer unsubscribes, it is necessary to know why. Was the cancellation...

Find out why customers unsubscribe from your newsletter.

Imagine a situation: you are in a relationship with another person. You're having a good time together, enjoying each other's company and it seems like a bright future is facing both of you. But one day...

Meet Why Cancel, a solution that uncovers why customers unsubscribe from your services.

Nothing is more frustrating than losing a customer. You put time, effort, money into attracting people to your business, but they cancel the subscription or the service account in a short time. The first...