Please contact Examinare's Sales Team to discover the value of our client feedback platform.
Deliveries are being made to clients 24x7x365 from vendors. Most vendors measure the success of delivery when the item has reached the clients. Most vendors measure the service assignment as a success when they get paid, but in our experience this often a poorly designed process.
Track the success of your service with Examinare's simple but sophisticated delivery feedback solutions. We understand the challenges that organisations face in incorporating delivery feedback. We offer both ready made and custom (fixed budget) solutions to make automatic delivery feedback possible for your company.
We build custom integrations to Prestashop or Zendesk to follow up your delivery with feedback on support tickets or sales. In the integrated Examinare Survey Tool, we scan all orders or tickets that are marked as completed, and send out automatic customer satisfaction questionnaires according to your preset preferences.
All follow-up questionnaires can then be analysed inside Examinare's platform to check the CSAT (Customer Satisfaction Score) among other data. We also construct export modules to send details to big-data systems, where you can see customer trends and look for weak signals.
We have been in the questionnaire business for over ten years, and we discovered a long time ago that small businesses are often lacking feedback from their client base. A lack of time or technical understanding are often cited as problems. Therefore we built Deliveryevaluator.com, an easy to use and powerful solution that is bundled for free in all Examinare Unlimited accounts. We also offer special discounts if you are running a government funded project or a Kickstarter project.
We build customised delivery feedback solutions on fixed cost basis. If you want to have a secure and sophisticated system designed with the latest features, just complete the price inquiry and we'll do everything we can to bring you the best possible platform within a realistic budget.
Examinare provides you with a sophisticated, easy-to-use software platform to create your delivery feedback questionnaires. Since we take care of all the technology that you need to collect intelligence from your customers, your organisation can use the time saved to allow you to focus on your business and take action on the challenges reported to you by the questionnaires. Make your customers feel special, and let them know that you care about all their experiences with your deliveries. We care about your business! That is why we are here to support you whenever you need help. We have answers to your questions and concerns. We make it our business to provide the best solutions for your organisation.