Get valuable feedback, service evaluation and learn customer insights with help of surveys based on actual purshases!
Contact us to see what can be done with your POS and Examinare.
It’s all about data. You can develop and make positive changes if you’re sure in what you are doing. The main problem of surveys bringing unqualified results is that anyone (even not your clients) can take part in them as many times as they wish, but with us it is different!
With Retail Surveys you’re fully protected from such occasions, because every client is being verified before he gets access to your survey and is able to vote only once.
Retail Surveys is an effective way of gathering feedback, because customers often keep receipts from bought products, at least while the guarantee is active. If you consider that emails often get lost in numerous messages that clients receive every day, then Receipt Surveys are for you.
This solution is also easy to implement in your store. Examinare system binds to your POS system and the further process of collecting feedback is being done in fully automatic mode.
After making a purchase at your store customer receives a regular receipt. Based on the settings of your Examinare system, he or she may be elected to take part in Customer Survey. The required information is printed on the receipt.
When your customer visits your survey page, he needs to fill in the required fields to be able to take part in your survey, these fields are custom made for all our clients. The data is being compared with your system and if everything is right, customer is allowed to enter the survey.
Of course, you should motivate your clients to take part in your surveys by arranging contests / proposing discounts / organizing small presents.
In any case, it’s a win-win situation, both for you and your clients. They get a possibility to win prizes or get a discount just for sharing their opinion, while you receive valuable business information and increase attention to your store.
Your information can be used to track marketing ads or campaigns in terms of ROI (Return of Investment).
You can also print our automatically generated QR codes instead of link to a survey on your receipts or wherever you like. This way any selected person can get to your survey with just one touch.
With Examinare valuable business information is as easy to collect as never before!
Most of POS systems out on the market today are compatible with the POS Feedback Systems from Examinare. We have worked with a long list of providers since we started 2006. There are a few factors that are vital to know before we can tell you that your POS system is 100% compatible therefor we need to get in contact with your provider about the compatibility.
The consulting to check if your POS system is compatible is free, contact us today for more information.
