Retail Customer Experience Quality Measurement Service (RCEQMS).

RCEQMS is more than just an questionnaire connected to a purchase, a form on the website or even a Smiley terminal in the exit, it is a partnership between Examinare and your retail chain. We help you guard your brand online and in the stores. Through Data Checking of Online Reviews, Blogs and Physical Mystery Shopping we help you counteract a negative buying experience for your consumers.

Ongoing every month, every hour you have a feedback team that works for you to find and counteract negative publicity online and with yearly Mystery Shopping visits it will make it easier to find where your individual store needs to improve to get even better.

More than just a Questionnaire.

With Examinare you will not only get a team of knowledgeable Professionals, planning and the tools according to where you are right now, we also plan together with your business to scale together in an organic way. Having a monthly communication with your team in Examinare on your Online and Offline reputation is a must in our digital age. Examinare will act as your own Research Team and Quality of Service Team and reporting to you directly.

Benefits on our Retail Customer Experience Quality Measurement Service (RCEQMS).

Your own Team of Professionals
We research all data and find negative feedback and counteract it on your behalf.
All technology fees are included
With our RCEQMS you are paying for getting results. We solve all the technical setups and planning.
Monthly status meetings
We work closely together with your company and report results per monthly basis.

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Price Quotation

Price Quotation

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