Following up with Clients on your behalf.

Examinare Follow Up is your part of the Examinare service portfolio that can help you follow up with customers. We have solutions for specific industries, Customer Satisfaction Projects specialized for you, Managed Customer Satisfaction Surveys Project where we take care of all your feedback ongoing for your company.

If you are looking into a Customer Satisfaction Survey or a whole Survey Department then your answer is still the same, Examinare Follow Up.

NPS – Rezultat net promotera

Rezultat net promotera ili NPS meri iskustvo mušterije i predviđa rast biznisa. NPS je kratka anketa koja se normalno šalje svim mušterijama.

NPS se bazira na skali od 11 poena između 0 i 10. Odgovori između 0 i 6 su Klevetnici, 7-8 su Pasivna grupa i 9-10 su Promoteri.

360 Degree Feedback Survey.

360 Degree Feedback is a system or process in which employees receive confidential, anonymous feedback from the people who work around them. This typically includes the employee's manager, peers, and direct reports.

Employee Satisfaction Surveys by Examinare.

Employee job satisfaction surveys provide managers or board members with a knowledgeable indicator of the actual positive work environment inside the organization. Employee attitudes, burnout tendencies, passion factors, loyalty, workplace climate, training opportunities and competitive intelligence are key indicators for the employee’ satisfaction in the work place.

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