E-commerce Delivery and Quality Measurement Service (EDQMS).
EDQMS is more than just a rating system, questionnaire or a feedback form, it is a partnership between Examinare and your company. We follow up your entire customer base with a set of external flows to follow up the delivery, expectations meet and retention of customers.
Ongoing every month you have a market research team that follow up with your customer deliveries and contacting non-buying customers with NPS depending on their activity. We also structure internal surveys like Employee Satisfaction Surveys to track your internal performance.
More than just a Questionnaire.
Benefits on our E-commerce Delivery and Quality Measurement Service (EDQMS).
Your own Team of Professionals
All technology fees are included
Monthly status meetings
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