EDQMS is more than just a rating system, questionnaire or a feedback form, it is a partnership between Examinare and your company. We follow up your entire customer base with a set of external flows to follow up the delivery, expectations meet and retention of customers.

Ongoing every month you have a market research team that follow up with your customer deliveries and contacting non-buying customers with NPS depending on their activity. We also structure internal surveys like Employee Satisfaction Surveys to track your internal performance.