Following up with Clients on your behalf.

Examinare Follow Up is your part of the Examinare service portfolio that can help you follow up with customers. We have solutions for specific industries, Customer Satisfaction Projects specialized for you, Managed Customer Satisfaction Surveys Project where we take care of all your feedback ongoing for your company.

If you are looking into a Customer Satisfaction Survey or a whole Survey Department then your answer is still the same, Examinare Follow Up.

NPS - klientų rekomendavimo indeksas

Rekomendavimo indeksas arba NPS analizuoja klientų patirtis ir numato verslo augimo galimybes. NPS yra trumpa apklausa, kuri paprastai yra siunčiama visiems klientams.

NPS pagrindas yra 11 balų skalė nuo 0 iki 10. Pagal kliento nurodytus balus jie skirstomi į Peikėjus (0-6 balai), Pasyviuosius (7-8 balai) ir Propagruotojus (9-10 balų).



360 Degree Feedback Survey.

360 Degree Feedback is a system or process in which employees receive confidential, anonymous feedback from the people who work around them. This typically includes the employee's manager, peers, and direct reports.

Employee Satisfaction Surveys by Examinare.

Employee job satisfaction surveys provide managers or board members with a knowledgeable indicator of the actual positive work environment inside the organization. Employee attitudes, burnout tendencies, passion factors, loyalty, workplace climate, training opportunities and competitive intelligence are key indicators for the employee’ satisfaction in the work place.

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