Ask your customers what they think according to your business goals, control your vital feedback data yourself and grow your business.
Avoid Bad reviews and rumor to spread by actively doing customer surveys. No restaurant in the world always delivers 100% satisfaction, but knowing what needs to be changed helps you get more creative and get fully booked every night.
If customers are expecting a certain level of quality and you do not deliver it, then a change of service is necessary to make more money and give the possibility to get more regular customers and more social bookings like weddings, social functions, etc.
When you get a Restaurant Customer Satisfaction Dashboard from Examinare, all you have to do is to tell us about how your business works. We will do the rest for you. It includes the following:
It is a good time to ask a customer to answer a survey, when he has enjoyed his dinner and stays for coffee. The customer will be able to answer the questions on a tablet in real time. After the answers have been received, it is a great idea to treat the customer and his/her guests with coffee.
If you want the customer to be able to answer at home, for instance under the lunch rush, then you can activate an “Answer at home” function, where you enter the e-mail, and the survey is sent to your customer’s email. Filling in the survey should be rewarded, when the customer returns next time.
With Food Evaluator you can quickly setup a Customer Satisfaction Survey for your Restaurant or Coffee Shop. All you need to do is to setup the survey and load Food Evaluator on your tablet or smartphone.
Visit Food Evaluator website here.