CSI “Customer Satisfaction Index” is one of the easiest and most powerful tools you can have in your surveys and questionnaires.
See some of the services we provide or contact us for a more in-depth discussion.
CSI “Customer Satisfaction Index” is one of the easiest and most powerful tools you can have in your surveys and questionnaires. The complexity of the CSI can be a challenge, therefore Examinare creates special solutions that work together with our Examinare Survey Tool and can display your CSI according to the questions in the questionnaire.
The calculations can be displayed inside your CRM, Intranets or the places you feel fit with the help of Examinare Survey Tool or the already created solutions from Examinare with included CSI calculations.
Our program invites your customers to speak up on the shipped goods of companies that sell physical products or services. Customer data is transferred from your system simply and without the need for messy integrations that can take hours. Technical support is included with our service.
You can easily set the delay time before the automated customer survey is sent to your customer. You can also activate the automatic reminder if your customer has not responded within a few days.
Evaluate your training course with easy-to-use automatic satisfaction surveys software. Class Evaluator calculates your CSI depending on the classes, and you can then take action according to the received information.
Class Evaluator collects all the answers in real-time, and you can see all the results on one screen. If you use multiple surveys, then they will be available as an option inside the Results view. Class Evaluator also calculates a CSI (Customer Satisfaction Index) for your surveys automatically. This way you can communicate easily to your staff about what needs to be improved using a mark instead of confusing percentage shares.
Everything is automatic, and you can read the data in-real time. Find out how you can improve your guests stays with our easy to read results with included CSI (Customer Satisfaction Index).
Stay Evaluator can send Guest follow-up surveys in over 21 languages. If you do not have the language ability, then we can help you with localization and translation. Check out our Pro Packages.
Stay Evaluator relies on the principle “Set-and-Forget.” The checkout for your reception is built to be fast. Checkout form will take less than 20 seconds to fill out. This makes it a truly simple part of your checkout process.
In addition to the stock services we provide we also create tailored CSI Calculation systems that will help you calculate your CSI and make sure you are in phase with reality.
A low CSI is not the end of the world; it is the start of something new. It is the start of the path to get the wow-effect that your business needs to make more money and retain happy and satisfied customers.