Solutions for CSAT (Customer Satisfaction Score).
CSAT “Customer Satisfaction Score” is one of the easiest and most powerful tools you can have in your surveys and questionnaires. The complexity of the CSAT can be a challenge, therefore Examinare creates special solutions that work together with our Examinare Survey Tool and can display your CSAT according to the questions in the questionnaire.
The calculations can be displayed inside your CRM, Intranets or the places you feel fit with the help of Examinare Survey Tool or the already created solutions from Examinare with included CSAT calculations.
You can easily set the delay time before the automated customer survey is sent to your customer. You can also activate the automatic reminder if your customer has not responded within a few days.
Class Evaluator collects all the answers in real-time, and you can see all the results on one screen. If you use multiple surveys, then they will be available as an option inside the Results view. Class Evaluator also calculates a CSAT (Customer Satisfaction Score) for your surveys automatically. This way you can communicate easily to your staff about what needs to be improved using a mark instead of confusing percentage shares.
Stay Evaluator can send Guest follow-up surveys in over 21 languages. If you do not have the language ability, then we can help you with localization and translation. Check out our Pro Packages.
Stay Evaluator relies on the principle “Set-and-Forget.” The checkout for your reception is built to be fast. Checkout form will take less than 20 seconds to fill out. This makes it a truly simple part of your checkout process.
Custom CSAT Feedback solution - Tailored for your business.
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